eTracker CSR Management System provides a state-of-the-art Customer Service Representative (CSR) system to help front-line client support people effectively deal with clients and manage workflow.

Features of the current system (which is specialized to the insurance industry):

• Track clients and policies, including historical changes.
• Track documents and email communication with clients.
• Integrated with call management system to allow automatic search for client based on calling number.
• Automatic commission tracking for downline agents.

This system can be adapted to other industries to provide efficient front-line interfaces for your employees!

Call +1-519-503-4652 to get management systems that meet your needs!